“Stephen’s ability to analyse a business and implement effective solutions was a breath of fresh air. As a business, we were enjoying the majority of the market share of an expensive, quality product when suddenly, the importation of a cheaper, inferior quality product blindsided us. We started losing marketshare. We started marketing on price alone & were facing having to go staff when Stephen appeared.
After a detailed analysis, Stephen discovered where we could improve production lowering our costs & retain staff. Stephen worked with the entire team from sales, production to marketing and devised a strategy that would differentiate ourselves against the competition.
We’ve regained our marketshare, improved our profits and enjoying the status of being a successful manufacturer in our niche market we created. Stephen, ultimately worked onstaff initially, but then designed a programme that allowed us to implement his initiatives with monthly check ups but he was always available to discuss issues when they arose.”
“As an established business with over 15 years experience that had enjoyed phenomenal growth, we had become distanced from the day to day basics. The management team had started to notice our sales had started to plateau and we assumed it was the growing competitive marketplace. Stephen quickly assessed a number of factors that were effecting the business. These ranged from poor performing staff, lack of processes and our ability to truly measure our sales performance. Working with the marketing team he was also able to implement new strategies which proved to be cost saving yet improved our enquiries and ultimately our sales. His experience is defined by his professionalism and attitude to assist. At no time, were we made to feel that we had failed to recognise these issues but his personable approach in assisting all the teams, created an exciting and enthusiastic atmosphere we hadn’t seen for many years.”
“Simplifying what we were doing, whilst increasing enquiry by 30% within 6 months, showing us better techniques in how to convert enquiry, smarter marketing ideas, reduced costs. Investing in Stephen’s time was money well spent.”
“Stephen was able to simplify our marketing strategy, identifying exactly who our customer is and outline the process in a concise, step by step format that ensured we never went off direction. His business experience gave us the confidence to embark on our venture knowing, his advice and guidance was on-point”.
“We started our business and after hearing Stephen speak at a Retail Conference we decided we needed his expertise. He was able to define a clear business strategy for us which would see us become market leader within 5 years. Looking at the entire business model from our pricing structure, processes, our marketing and and how we distributed our product, he opened up new opportunities for us. We ended up selling the business, after we were made an offer we simply couldn’t refuse. Stephen is now working with us on our next venture and the future could not be more exciting. It’s like having our very own marketing & business expert on staff. We can meet when we need to and most importantly, we have a weekly Skype meeting to discuss what we have done and need to do. This means it keeps our costs down but we still have the guidance when we need it.”
“Having Stephen come in and work with the team was a breath of fresh air. HE truly understands what it takes to stand out and when it comes to real estate, it was important we created a brand that did just that. Stephen’s ability to ‘teach us’ to identify our own pro’s and cons and how we can use that information to create our own marketing strategies, means we became the problem solvers. It means we can use those techniques to continually re-assess what we’re doing and making sure, we’re always improving how we communicate and look service our clients”.